At OurFlyLives, we respect our customers and understand that you are concerned about privacy, so we've instituted policies intended to ensure that your personal information is handled safely and responsibly. Please note we do no share any of your personal information with any of our partners. As we continue to develop our web site and take advantage of technologies to improve the services we provide, this policy likely will change. We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy. This policy last was updated on March 17, 2008.
If you have any questions about this policy you can contact us by phone at 305.556.6969, email us at info@OurFlyLives.com or write to:
OurFlyLives
2400 W. 84TH ST
#7
Hialeah, Fl 33016
We may use your information in a number of ways, including the following:
• In order to serve you better, we may combine the information you provide us online, in our store and through our catalog. We use that information to improve your overall OurFlyLives experience.
• To enhance your online shopping experience. For example, we may use it to recognize you and welcome you to the site.
• For marketing and promotional purposes. We send out e-mails and direct mail or catalogs to our customers about products or events that we think may be of interest to them. We also may send you offers for discounts or promotions, new arrivals or new site features. If you do not wish to receive e-mail from us, please email us at unsubscribe@OurFlyLives.com
TRADEMARKS
All logos, trademarks, phrases, product names, images, video and audio content are property of OurFlyLives, and any other companies that are being represented online that have allowed OurFlyLives to use such property.
SECURITY
OurFlyLives.com is a secure website, in no way will your personal information be sold to a third party. This includes your name, addresses, credit card information, email, etc.
COPYRIGHT
Any information and content in this site is property of OurFlyLives, including graphics, photos, audio, video, names and/or product information are protected by U.S. copyright laws.
PAYMENT
OurFlyLives accepts all four major credit cards from Visa, Mastercard, American Express and Discover. Phone orders are also welcomed and encouraged.
CUSTOMER SERVICE
Please feel free to contact our customer service department through email at orders@OurFlyLives.com. Or, through phone at 305.556.6969 within our business hours which are Monday through Saturday 12:00 - 8:00 EST.
SHIPPING
Shipping costs will be calculated at checkout. Standard shipping will be provided through Fedex Ground. Expedited shipping methods will also be available through checkout. Please allow 24-48 hours for packages to ship and 5 to 7 business days for packages to arrive.
Tracking information will be provided once the package has been shipped.
TAX
Florida residents only will be charged 7% tax.
RETURN POLICY
Merchandise purchased on OurFlyLives.com can be returned for a full store credit with the exception of shipping fees if sent within 14 days upon arrival of your package. Please note, in order to return an item, it must be unworn, unwashed, tagged and in the same condition you received it. ALL vintage footwear is sold as is; No returns may be made because they are sold as collectibles.
Please send all returns to:
OurFlyLives Returns
2400.W.84.ST
#7
Hialeah, FL 33016
